INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What do you do?

We edit and enhance your images, Create floorplans, Edit Videos, Stage your properties from your provided files.

How do I place an order?

Go To Our Services Page And Choose Your Service. Upload your files in a browser with a drag-and-drop and select any Add-ons required.

What are your turnaround times?

We aim for 3 hours2. Allow longer if the order is complex e.g. removing a car from an image, or you have a large floor plan.

What if I need amendments?

Amendments are free. Just tell us what changes are needed from the client portal and we’ll get them done.

Go to: 

My Account > Orders

How am I billed?

For everything billing related, from payment options to adding billing contacts, please see How does billing work?

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS